About Us

Liveasy are well respected mobility and incontinence suppliers who have been supplying living aids equipment for over 10 years to the Public, Trade, Public Sector & NHS. Established in 1996 as part of BCA Direct (medical suppliers) the liveasy side of the business ran up until september 2010 when BCA and Liveasy split to form two separate companies and Liveasy moved into the new premises in Shiremoor, North Tyneside.

At Liveasy we understand that every customer is important and each has their own unique and specific needs. We pride ourselves on the quality and affordability of our range of products, as independent living is essential for everyone.

The Liveasy goal is to provide customers with an outstanding product range combined with exceptional value for money - accompanied by reliable, efficient and friendly service.

Over the years we have built long standing accounts supplying organisations and charities such as:

Newcastle Primary Care Trust, Freeman Hospital, Rake Lane hospital, Neuro Pathways, Marie Curie, Gatehead Council, Newcastle Council and the Soldiers,Sailors Airmen and Families Association (SSAFA).

All of our experienced staff have spent many years in the mobility industry and are more than qualified to find the correct product to improve your quality of life.

Thank you for visiting our website. We hope you have found the website helpful and informative. If you have any comments or suggestions which could help to improve our website, whatever they may be, please let us know. Your opinions are extremely important to us.

VAT Relief

Please be aware that most of the prices shown are V.A.T exclusive, as the majority of our customers qualify for a V.A.T exemption.

VAT exemption allows chronically sick or disabled people to buy eligible items at 0% VAT thus saving them money.

In order to be eligible for VAT exemption the government states you must fit the following criteria,

Charities – simply provide your charity number.

A person is ‘chronically sick or disabled’ if he/she is a person:

It does not include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
In order to receive VAT exemption on your purchase, the government requires a simple declaration to be made as to the nature of your disability at the time of ordering. No proof of your disability need be shown to any party at any time.

It is very easy to claim VAT exemption, all we need to know is the name and address of the person the product is for, the product description and what their chronic sickness or disability is.

The above information can be provided by a short email before or during the ordering process.
If you are unsure if you qualify just get in touch and we will advise.

Important Notes

We do not decide if an item is or isn’t exempt.
If you do not e-mail your reason for VAT exemption, or you are not eligible for VAT exemption, we are obliged to charge you the full VAT amount on the whole of your order.   

Visit HM Revenue & Customs VAT for disabled people section for more details